Patron Notice: All Miami-Dade Public Library System branches to close effective March 18

Dear Library Patron: In response to coronavirus (COVID-19), the Miami-Dade Public Library System (MDPLS) will close all its library locations to the public effective Wednesday, March 18 until further notice. During this unprecedented health crisis, we remain committed to serving the needs of the public while also working to ensure the health and safety of our patrons, staff and the community. We will continue to monitor the COVID-19 situation and follow the direction and guidelines provided by Miami-Dade County officials, the Florida Department of Health and the Centers for Disease Control and Prevention. We know that many of you who use our library services may have some questions. Here are some things we’d like you to know: Online LibraryWhile our physical locations will be closed for an undetermined length of time, our online library is open and available 24/7 through our website www.mdpls.org. We encourage you to access the many digital resources available with your library card, including eBooks, eAudiobooks, magazines, movies and music, plus online learning, training and tutoring and more. Get an eCard (electronic library card)Those who don’t have a library card can apply for an eCard online at ecard.mdpls.org. This electronic card will provide immediate access to the MDPLS online library and other digital content. Mobile AppOur mobile app is also a great way to access our online library and is available for free on iOS and Android. Items Due & Materials on HoldYou do not have to worry about returning any items you have checked out. Due dates for all materials have been extended until regular operations resume. Additionally, as a fine-free library, there is no charge for overdue materials. Pickup dates for requested materials on hold have also been extended. For now, you may continue to place holds or reserve items through the Library’s catalog. We are considering alternate means of getting library materials to our patrons and will update you in the coming days. Customer CareIf you need assistance with your library card or account or have any questions, please email our Customer Care team, available seven days a week, at customercare@mdpls.org or call your local branch. We will continue to update you on any changes in our operations as warranted and encourage you to keep up to date on the latest COVID-19 information and resources by visiting www.miamidade.gov/coronavirus. Thank you for being a library user.  We look forward to seeing again soon. Sincerely,

Ray Baker, Director Miami-Dade Public Library System